Shipping Policy for Industrial Pro Supply “AutoWatch LLC”

Last Updated: [11/01/2023]

At Industrial Pro Supply “AutoWatch LLC,” we are committed to providing a seamless and efficient shipping experience for our customers. Please read the following Shipping Policy to understand our shipping processes and guidelines:

1. Order Processing:

  • Orders are typically processed within 1-2 business days after payment confirmation.

  • Order processing may be delayed during peak seasons or due to unforeseen circumstances. We appreciate your understanding in such situations.

2. Shipping Methods:

  • We offer a range of shipping methods, including standard and expedited options.

  • Shipping costs are calculated based on the weight of the items, destination, and selected shipping method.

3. Shipping Locations:

  • We currently ship to North America. If your location is not listed, please contact our customer service for assistance.

4. Shipping Timeframes:

  • Estimated delivery times vary based on the shipping method selected and the destination.

  • Standard shipping typically takes 3-4 business days.

  • Expedited shipping options are available for faster delivery.

  • Please note that delivery times are estimates, and we cannot guarantee specific delivery dates.

5. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track your order using the provided tracking number on our website or the carrier’s website.

6. Shipping Delays:

  • We strive to meet our estimated delivery times, but shipping delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or carrier issues.

  • In the event of a significant delay, our customer service team will contact you to provide updates and assistance.

7. Shipping Charges:

  • Shipping charges are calculated at checkout based on the weight of the items and the shipping destination.

  • Any additional customs fees or taxes incurred during international shipping are the responsibility of the customer.

8. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid delivery issues.

  • We are not responsible for orders delivered to incorrect addresses provided by the customer.

9. Shipping Restrictions:

  • Certain products may have shipping restrictions or may not be available for international shipping. Please check product details for any restrictions.

10. Contact Information:

Thank you for choosing Industrial Pro Supply “AutoWatch LLC.” We appreciate your business and are dedicated to providing you with a reliable and efficient shipping experience.